Affiliate commission schedule
The standard rate is 20% of what each agent you introduce pays, for their first 12 months, paid monthly by PayNow once a payment can no longer be reversed.
Commission rate
You earn 20% of the subscription payments we receive from each agent you referred, unless a different rate was agreed in writing when your application was approved.
As a worked example, an agent on Pro at $99 a month earns you $19.80 for each month they pay, or $237.60 if they stay the full 12 months. Plans and prices are the ones published on our pricing page at the time of each payment.
- Commission is calculated on the subscription price the agent actually paid, after any refund, chargeback or account credit applied to that payment, and before payment processing fees.
Commission period
- Each referred agent earns you commission for the first 12 months of their paid subscription, counted from the day they first pay. After that their subscription earns you nothing further.
- Instalments are only earned for months of service that fall inside that 12-month period. If an agent who has been paying monthly switches to an annual plan, the instalments for the months of that year beyond the end of their commission period are not earned.
Annual payments
- An annual payment earns commission at the same rate, but it is earned and paid in 12 equal monthly instalments, one for each month of service the agent has actually received, on the same timetable as if they had paid monthly. The annual payment uses up their 12-month commission period.
- If any part of an annual payment is refunded or charged back, the instalments for the months not delivered are cancelled.
When commission becomes payable
- Commission on a payment is held until that payment can no longer be reversed, and becomes payable only if the agent's subscription is still active and paid at the end of the holding period. For a payment made by PayNow, which cannot be recalled, that is 60 days after the payment. For a card payment, which the agent's bank can charge back for months afterwards, it is 120 days.
- If the agent cancels, lapses, refunds or charges back during the holding period, the held commission on that payment is cancelled.
- For an annual payment, each of the 12 monthly instalments becomes payable once the month of service it covers has started and the payment's own holding period has passed, whichever is later.
Payouts
- We pay commission that has become payable monthly, by the 15th, for everything that became payable in the previous calendar month, with a statement showing how it was calculated.
- We pay in Singapore dollars by PayNow to the mobile number, NRIC-linked account or UEN you register with us. Payouts below $50 roll over to the next month.
This schedule forms part of the affiliate programme agreement, which sets out who can join, how referrals are tracked, and what an affiliate must and must not do. A referred agent is settled under the versions of both published on the day they entered your code.